# Attest Help Center

> Hi, how can we help?

## Getting Started

- [Getting Started with the Attest Platform](https://help.askattest.com/en/articles/5951282-getting-started-with-the-attest-platform.md): A high-level introduction to running research, analysing results and finding insights with Attest
- [Getting started with your first survey](https://help.askattest.com/en/articles/3494059-getting-started-with-your-first-survey.md): Learn how to draft, target and launch your first Attest survey, with help from Compass along the way
- [Getting Started with Hybrid Audience Research](https://help.askattest.com/en/articles/10729083-getting-started-with-hybrid-audience-research.md): Combine your own audience and Attest panel to get a fuller view of the market
- [Getting started with MaxDiff Research](https://help.askattest.com/en/articles/11652448-getting-started-with-maxdiff-research.md): Learn what truly matters to your audience by asking them to make real trade-offs
- [Getting started with Video Responses](https://help.askattest.com/en/articles/8438662-getting-started-with-video-responses.md): Collect richer insight by adding video responses to your Attest survey
- [Getting started with common research types in Attest](https://help.askattest.com/en/articles/13430419-getting-started-with-common-research-types-in-attest.md): An overview of some of the common research types and how to set each one up in Attest
- [Getting started with results analysis](https://help.askattest.com/en/articles/7434355-getting-started-with-results-analysis.md): Learn how to quickly understand your survey results, uncover insights, and build a clear story using Attest

## AI at Attest

- [How is AI used in the Attest Platform?](https://help.askattest.com/en/articles/9965709-how-is-ai-used-in-the-attest-platform.md): Read more about our use of AI models and data protection
- [How to write good prompts with Compass](https://help.askattest.com/en/articles/13010459-how-to-write-good-prompts-with-compass.md): Practical tips on how to write a good prompt and make the most of Compass
- [Introducing Compass: your research co-pilot](https://help.askattest.com/en/articles/13012456-introducing-compass-your-research-co-pilot.md): Learn more about our beta AI co-pilot and how to use it to create, edit & analyse research

## Research best practice 

- [Survey best practices](https://help.askattest.com/en/articles/8560914-survey-best-practices.md): Explore expert guides to help you design better surveys and get more reliable results
- [Guide to consumer profiling](https://help.askattest.com/en/articles/8560942-guide-to-consumer-profiling.md): Explore resources to help you understand and segment your audience more effectively
- [How to find the insights in your survey results](https://help.askattest.com/en/articles/3648246-how-to-find-the-insights-in-your-survey-results.md): Learn how to explore your survey data and uncover meaningful insights using the Attest results dashboard.
- [Using segmentation to interpret survey results](https://help.askattest.com/en/articles/6299614-using-segmentation-to-interpret-survey-results.md): Learn more about the value of analysing different segments to uncover meaningful differences within your data.

## Building surveys

- [Adding questions to your survey](https://help.askattest.com/en/articles/1268838-adding-questions-to-your-survey.md): Learn how to add, organise and edit questions while drafting surveys in Attest
- [Understanding different question types](https://help.askattest.com/en/articles/3296131-understanding-different-question-types.md): Learn which question types Attest offers and when to use each question type
- [Setting up qualifying questions](https://help.askattest.com/en/articles/1273625-setting-up-qualifying-questions.md): Screen respondents in or out based on their answers.
- [Using display logic to show or hide questions](https://help.askattest.com/en/articles/5917002-using-display-logic-to-show-or-hide-questions.md): Control which questions respondents see based on previous answers.
- [Using images, video and audio in your survey](https://help.askattest.com/en/articles/1302639-using-images-video-and-audio-in-your-survey.md): How to add media to your questions and answer options
- [Using message cards in your survey](https://help.askattest.com/en/articles/2682785-using-message-cards-in-your-survey.md): Add context, guidance and reassurance with message cards
- [Naming your survey](https://help.askattest.com/en/articles/1302597-naming-your-survey.md): Learn how to set clear internal and external titles before launching your survey
- [Previewing your survey](https://help.askattest.com/en/articles/2482838-previewing-your-survey.md): Check how your survey will look and behave before you launch
- [Using templates](https://help.askattest.com/en/articles/3315414-using-templates.md): Get started faster with expert-written surveys you can adapt to your needs
- [Randomising questions and answers](https://help.askattest.com/en/articles/4490371-randomising-questions-and-answers.md): Reduce order bias by varying how questions, answers and groups are shown
- [Running multi-market research](https://help.askattest.com/en/articles/9399387-running-multi-market-research.md): Design and run a single survey across multiple countries and audiences.
- [Creating a survey with routing](https://help.askattest.com/en/articles/1893302-creating-a-survey-with-routing.md): Use routing to send respondents down different paths based on their answers.
- [Understanding list view and map view](https://help.askattest.com/en/articles/3689718-understanding-list-view-and-map-view.md): Discover the difference between the map and list views, and how to navigate through cards using the card list.
- [Save questions to your team's library](https://help.askattest.com/en/articles/6294802-save-questions-to-your-team-s-library.md): Add questions and messages to your team's question library to easily re-use later
- [Using Attest’s translation partner](https://help.askattest.com/en/articles/3504448-using-attest-s-translation-partner.md): Have your survey professionally translated by Attest’s trusted translation partner.
- [Carrying forward answers between questions](https://help.askattest.com/en/articles/4728877-carrying-forward-answers-between-questions.md): Reuse selected answers in follow-up questions without changing the survey flow.
- [Piping in a survey](https://help.askattest.com/en/articles/4090147-piping-in-a-survey.md): Insert a respondent’s answer from an earlier question into later questions.
- [Configuring question settings](https://help.askattest.com/en/articles/1273108-configuring-question-settings.md): Control how questions and answers behave for respondents.
- [Using Likert scale answers](https://help.askattest.com/en/articles/3106809-using-likert-scale-answers.md): Measure attitudes and opinions using consistent, easy-to-read scales
- [Allowing respondents to skip questions](https://help.askattest.com/en/articles/2311928-allowing-respondents-to-skip-questions.md): Understand why respondents can skip questions and how this supports data quality.
- [Checking errors, survey fatigue, and question quality](https://help.askattest.com/en/articles/2788773-checking-errors-survey-fatigue-and-question-quality.md): Understand error alerts and review your survey before launching
- [Sending surveys with respondent IDs](https://help.askattest.com/en/articles/11703120-sending-surveys-with-respondent-ids.md): Link survey responses to your CRM using a unique respondent identifier.
- [Asking respondents for personal information](https://help.askattest.com/en/articles/3191121-asking-respondents-for-personal-information.md): Learn more about our compliance with General Data Protection Regulation \(GDPR\).
- [Creating multi-wave surveys](https://help.askattest.com/en/articles/13440752-creating-multi-wave-surveys.md): Send the same survey multiple times to track change over time.
- [Changing media between waves](https://help.askattest.com/en/articles/14792441-changing-media-between-waves.md): How to change your question, answer or message card media between waves
- [Research brief](https://help.askattest.com/en/articles/15391992-research-brief.md): Add your Research brief to set clear research objectives at the start of your project so Compass can draft a more focused survey and organise your results around the questions that matter most.

## Audience and targeting

- [Selecting demographics for your survey](https://help.askattest.com/en/articles/3185429-selecting-demographics-for-your-survey.md): Using pre-set and customised demographics.
- [Setting demographic quotas](https://help.askattest.com/en/articles/1302613-setting-demographic-quotas.md): Control the distribution of respondents within your target audience.
- [Understanding audience feasibility](https://help.askattest.com/en/articles/3951579-understanding-audience-feasibility.md): Understand whether your survey will fill, and how long it is likely to take
- [Saving audiences as presets](https://help.askattest.com/en/articles/6609053-saving-audiences-as-presets.md): Reuse the same audience setup across surveys and teams.
- [Sending surveys to your own audience](https://help.askattest.com/en/articles/1273473-sending-surveys-to-your-own-audience.md): Send surveys to your customers and enrich your analysis with own audience data
- [Using the sample size calculator](https://help.askattest.com/en/articles/5954331-using-the-sample-size-calculator.md): Choose a sample size that balances robustness, feasibility, and your research goals.
- [Countries you can reach with Attest](https://help.askattest.com/en/articles/6542054-countries-you-can-reach-with-attest.md): See all the countries you can send surveys to
- [Excluding previous respondents](https://help.askattest.com/en/articles/1313087-excluding-previous-respondents.md): Prevent the same respondents from taking similar surveys more than once.
- [Understanding survey fill speed](https://help.askattest.com/en/articles/3411918-understanding-survey-fill-speed.md): Understand typical survey timelines and what affects fill speed.
- [What is a DMA?](https://help.askattest.com/en/articles/6871042-what-is-a-dma.md): Understand designated market areas and how they are used in US research.

## Analysing results

- [Creating and editing charts](https://help.askattest.com/en/articles/9652045-creating-and-editing-charts.md): Create, customise, and refine charts to explore and present your survey results.
- [Filtering your results](https://help.askattest.com/en/articles/1269057-filtering-your-results.md): Focus your analysis by narrowing results to specific groups of respondents.
- [Choosing how to visualise your results](https://help.askattest.com/en/articles/6996468-choosing-how-to-visualise-your-results.md): This article explains the different options you have to display the results of your survey.
- [Using crosstabs to analyse results](https://help.askattest.com/en/articles/8399307-using-crosstabs-to-analyse-results.md): Compare how different groups respond and uncover statistical signif
- [Creating segments in analysis](https://help.askattest.com/en/articles/8774702-creating-segments-in-analysis.md): Build segments to compare how different groups respond to your survey.
- [Building data stories using Boards](https://help.askattest.com/en/articles/10137856-building-data-stories-using-boards.md): Learn more about the new Boards functionality and how it works
- [Merging answer options](https://help.askattest.com/en/articles/5782841-merging-answer-options.md): Group answer options to make results easier to interpret.
- [How to interpret results when you use forward answers](https://help.askattest.com/en/articles/5379678-how-to-interpret-results-when-you-use-forward-answers.md)
- [How to use Sentiment Analysis?](https://help.askattest.com/en/articles/6781817-how-to-use-sentiment-analysis.md): In this article we’ll tell you more about what sentiment analysis is and how to use it.
- [Copy & paste results from the dashboard](https://help.askattest.com/en/articles/2871412-copy-paste-results-from-the-dashboard.md): How to use the 'Copy Results' button to take results from the dashboard and paste them into an Excel or Google spreadsheet
- [Analysing the results of grid questions](https://help.askattest.com/en/articles/2038088-analysing-the-results-of-grid-questions.md): Understand the data from your grid questions in your results dashboard.
- [Analysing the results of ranked questions](https://help.askattest.com/en/articles/2027632-analysing-the-results-of-ranked-questions.md): Learn how to use and analyse answers from the ranked question type
- [Analysing open text answers](https://help.askattest.com/en/articles/1273676-analysing-open-text-answers.md): Overview of the tools you can use to analyse open text feedback.
- [AI summaries for qualitative data](https://help.askattest.com/en/articles/9965712-ai-summaries-for-qualitative-data.md): Discover more about our latest feature that helps to summarize open text & video responses
- [Discover key insights instantly with AI Summaries](https://help.askattest.com/en/articles/10590972-discover-key-insights-instantly-with-ai-summaries.md): Learn how AI can help you analyse your survey faster and build shareable insights
- [How to create funnel charts on Attest boards](https://help.askattest.com/en/articles/10638477-how-to-create-funnel-charts-on-attest-boards.md): Learn how you can build funnel charts in your results dashboard
- [Uploading your own segmentations to Attest audiences](https://help.askattest.com/en/articles/11179334-uploading-your-own-segmentations-to-attest-audiences.md): Using segmentations, based on ‘Golden questions’ or ‘Typing tools’ when analysing Attest Panel surveys.
- [Fast track your analysis into compelling stories with AI](https://help.askattest.com/en/articles/11315947-fast-track-your-analysis-into-compelling-stories-with-ai.md): Learn how you can use AI to kick-start your board and create impactful chart summaries
- [How to analyse qualitative video responses](https://help.askattest.com/en/articles/12557512-how-to-analyse-qualitative-video-responses.md): A guide to help you get the most from your qualitative video responses in the results dashboard
- [Analysing multi-wave survey results](https://help.askattest.com/en/articles/5099006-analysing-multi-wave-survey-results.md): Compare results over time and understand how responses change across waves.
- [Exporting your results to Excel](https://help.askattest.com/en/articles/4950467-exporting-your-results-to-excel.md): Learn more about how you can export your results for further data analysis
- [Exporting results to PowerPoint](https://help.askattest.com/en/articles/4708130-exporting-results-to-powerpoint.md): Downloading your survey results as a PPTX file to be opened in PowerPoint
- [Understanding each tab in your survey export](https://help.askattest.com/en/articles/3921591-understanding-each-tab-in-your-survey-export.md): Dive deeper into your results using the data map, master data sheet and other tabs included in your Excel export
- [Exporting results as CSV](https://help.askattest.com/en/articles/5822082-exporting-results-as-csv.md): Downloading your survey results as a CSV file for importing your data into other analysis tools
- [Calculating Statistical significance](https://help.askattest.com/en/articles/4122984-calculating-statistical-significance.md): Learn how you can check if your results are statistically significant or not
- [Key Findings](https://help.askattest.com/en/articles/15055128-key-findings.md): Start your analysis with an automatically generated summary of your survey results. The key findings board gives you a ready-made starting point for analysing your survey.

## Managing surveys

- [Delete a survey from your dashboard](https://help.askattest.com/en/articles/7181805-delete-a-survey-from-your-dashboard.md): Clear up unwanted surveys by deleting them from your dashboard
- [Set your brand tracker to recur automatically](https://help.askattest.com/en/articles/4614858-set-your-brand-tracker-to-recur-automatically.md): Discover how you can set your brand tracker to be recurring, repeating automatically every day, week, month, quarter or half-yearly.
- [Scheduling your survey to go live at a future date and time](https://help.askattest.com/en/articles/2843493-scheduling-your-survey-to-go-live-at-a-future-date-and-time.md): Plan ahead and set your survey to launch automatically at a specific date and time.
- [Purchasing a survey](https://help.askattest.com/en/articles/2443391-purchasing-a-survey.md): How to confirm, pay for and set your Attest survey live
- [Editing a live survey](https://help.askattest.com/en/articles/3382051-editing-a-live-survey.md): Find out the process for editing a survey that's already live
- [Scheduled Statuses](https://help.askattest.com/en/articles/7320892-scheduled-statuses.md): Easily differentiate between your survey types with improved statuses
- [Can you offer incentives to your survey respondents?](https://help.askattest.com/en/articles/4783558-can-you-offer-incentives-to-your-survey-respondents.md): We explain when you can and can't offer incentives, discounts and bonuses to your survey respondents.
- [How do you access receipts for surveys and payments made to Attest?](https://help.askattest.com/en/articles/4569913-how-do-you-access-receipts-for-surveys-and-payments-made-to-attest.md): How to access receipts for surveys and credit payments from the Attest dashboard.
- [Managing your survey\(s\)](https://help.askattest.com/en/articles/6244899-managing-your-survey-s.md): Understanding how to manage and take actions on your open and closed surveys
- [Can you increase the sample size after launching a survey?](https://help.askattest.com/en/articles/3008885-can-you-increase-the-sample-size-after-launching-a-survey.md): How to increase the size of the sample for your survey, whether it's open or closed.
- [How do you close and re-open surveys, waves and audiences?](https://help.askattest.com/en/articles/1403058-how-do-you-close-and-re-open-surveys-waves-and-audiences.md): Learn how to change the status of your surveys.
- [Managing qualifying and answer quotas on qualifying questions](https://help.askattest.com/en/articles/5441437-managing-qualifying-and-answer-quotas-on-qualifying-questions.md): Learn how to set minimum targets for qualifying answers and control how respondents enter or exit your survey.
- [Removing demographic quotas from your live survey](https://help.askattest.com/en/articles/5553368-removing-demographic-quotas-from-your-live-survey.md)

## Data Quality and methodology

- [The Attest Attention Checker](https://help.askattest.com/en/articles/5876413-the-attest-attention-checker.md)
- [The Attest audience and quality checks](https://help.askattest.com/en/articles/2131553-the-attest-audience-and-quality-checks.md): Where Attest survey respondents come from and how we've got access to such a large sample.
- [Manual quality checks](https://help.askattest.com/en/articles/6871157-manual-quality-checks.md)
- [Are survey respondents under an NDA?](https://help.askattest.com/en/articles/2131542-are-survey-respondents-under-an-nda.md)
- [How do we ensure that the same participants do not re-enter the survey?](https://help.askattest.com/en/articles/4851217-how-do-we-ensure-that-the-same-participants-do-not-re-enter-the-survey.md)

## Account and collaboration

- [Exporting your Attest credit activity](https://help.askattest.com/en/articles/4263188-exporting-your-attest-credit-activity.md): How to access and use the csv export of your credit activity, downloaded from the Credits page
- [Creating and purchasing using credit pots](https://help.askattest.com/en/articles/4381022-creating-and-purchasing-using-credit-pots.md): Learn how to create, name and add balance to your team’s credit pots. Plus how to buy surveys and see transactions filtered by pot.
- [How to add and see comments on draft surveys](https://help.askattest.com/en/articles/3823196-how-to-add-and-see-comments-on-draft-surveys.md): See what notes your colleagues have added to your survey, and leave comments on your team's surveys.
- [Viewing your colleagues’ surveys](https://help.askattest.com/en/articles/1265784-viewing-your-colleagues-surveys.md): See what surveys your team is running and stay aligned across projects
- [Managing people in your organisation](https://help.askattest.com/en/articles/3822479-managing-people-in-your-organisation.md): Add, edit and remove users to keep your workspace up to date
- [Draft sharing](https://help.askattest.com/en/articles/1262283-draft-sharing.md): Quickly share your survey draft to get feedback before you launch.
- [Results sharing](https://help.askattest.com/en/articles/1264578-results-sharing.md): Share your survey results with others to keep stakeholders informed and aligned.
- [Organise your surveys with folders and list view](https://help.askattest.com/en/articles/1851293-organise-your-surveys-with-folders-and-list-view.md): Keep your surveys organised and easy to navigate using folders and list view.
- [Checking your Attest credit activity](https://help.askattest.com/en/articles/3087089-checking-your-attest-credit-activity.md): See how your credits are used and keep track of your survey spend.
- [Restricted surveys](https://help.askattest.com/en/articles/7039083-restricted-surveys.md): Control who can access specific surveys in your workspace
- [Login for Users in SAML SSO enabled orgs](https://help.askattest.com/en/articles/11893209-login-for-users-in-saml-sso-enabled-orgs.md): How to login if you are a User in an organisation that has set up SAML \(Security Assertion Markup Language\) SSO \(Single Sign On\)
- [Log-in and 2-step Verification](https://help.askattest.com/en/articles/4859091-log-in-and-2-step-verification.md): A step by step process on how to log in to Attest
- [Understanding Survey Results and Boards Permissions](https://help.askattest.com/en/articles/15599803-understanding-survey-results-and-boards-permissions.md): More on how permissions work in the Attest Results and Boards experience

## General and product updates 

- [What are beta features?](https://help.askattest.com/en/articles/4657284-what-are-beta-features.md): Discover the beta features available in the platform, how to use them, and how to provide feedback
- [Our latest insights reports](https://help.askattest.com/en/articles/9557067-our-latest-insights-reports.md): Attest publishes regular consumer insights reports, guides and white papers. Find them here.

## Introducing Attest Explore \(Beta\)

- [All you need to know about Attest Explore \(Beta\)](https://help.askattest.com/en/articles/14955386-all-you-need-to-know-about-attest-explore-beta.md): Understand what to expect during the beta phase of Attest's newest solution, Attest Explore - 1:1 AI Interviews designed to help you uncover real consumer motivations, faster.